YOUR BUSINESS DESERVES MORE
PARTNERING FOR THE FUTURE
Earn More | Gain Loyalty | Rate Higher
Top Benefits
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Short title
Increase Your Online Ratings
What does it take to consistently earn 5-star ratings?
Let Charm show you the way! We have the resources and products your guests will love. Going the extra mile to provide them with the ultimate experience will quickly improve your reviews and ratings.


Gain Premium Customers & Loyalty
We offer stylish furnishings, high-quality essentials, and durable supplies your guests will love and want to purchase. Guests will be more likely to book and purchase, but more importantly, return to your business.

Increase Profits While Saving More
With Charm, you will open new ways to make more money with every stay! Your guests will be able to easily shop the items in their rooms and have them sent directly to their homes. Absolutely no inventory management.
You'll also save with huge discounts on any products you purchase from our site!
W H Y C H A R M
Increase Sales with Charm Shop™️
Your guests can shop items directly from their rooms. No inventory management required.

Earn when your guests Scan & Shop
As your guests enjoy your space, they will have the chance to shop products and have items shipped directly to the address they provide.
Guests can simply scan the strategically placed QR codes, gaining access to a your company's shop. From there, guests can shop the exact items, like bedding & shower curtains! Shoppers will also have access to other Charm exclusive essentials and furnishings, increasing your chances of earning more cash.
The best part is, there is no additional inventory or management for you to handle. Just sit back and collect!

Save on decor, supplies & essentials
Shop our latest furnishings, supplies and essentials to keep your guests satisfied. You'll receive exclusive discounts and save on shipping.

Watch your ratings soar!
Your guests will be amazed at how well-stocked and appealing your space is. They'll enjoiy high-quality essentials and eye-pleasing furnishings with modern functionality.
These upgrades are sure to encourage guests to rate your property higher and send more quality referrals.
Let's get started today!

Gain Customer Loyalty
Guests are looking for a new experience, especially while traveling. By becoming a Charm Partner, you will have the unique opportunity to WOW your guests, time and time again!
The Charm Experience
4 Simple Steps to Earning More Money
with your Short-Term Rental Unit
Shop the perfect items and supplies for your rental space. Items are then added to your Charm web page.
Become a Charm Host
Submit your quick application below. Please allow 1-3 business days for your application to process.
Contact us any time
Thank you for your interest in Charm Concierge!
We will get back to you within 24 hours with the next steps in finalizing your account.
Please try again later
Common Questions
See some common questions and answers below, or email us at trisha@charmhomeware.com.
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How do we support small business through Charm?
We've made it our commitment to seek and promote small businesses whom products align with the purpose of Charm. It can difficult for these companies to gain proper exposure and access to new customers.
With your support, Charm Sellers can connect with new audiences and grow their businesses without the pressures of competing against larger brands.
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Where does Charm Concierge operate?
We operate nationwide! 🥳
Although we're a new startup based in Jacksonville, FL; we're working around the clock to expand Charm Concierge's global presence.
*Some services may be temporarily exclusive to certain markets, but don't be discouraged. We are expanding rapidly.
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How do my guests make a purchase?
Once your guests have arrived, the can scan your custom QR code or you can provide your dedicated store link. You can also share your link online and on any social platform.
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Can I get a refund/exchange?
We want you happy with every purchase. Refunds and exchanges are available for most products. There are exclusions that will be outlined for products that are ineligible for returns or exchanges.
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How much can I earn as a Charm host?
Once a guest makes a purchase from your online store, you can expect to earn 15% of the transaction. Commissions are uncapped. Payouts are on the 1st and 15th of every month.
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I placed an order, when should I receive it?
Shipping times vary depending on items and sellers. We strive to ship your products as soon as possible, while communicating with you every step of the way through our shipping tracker system.
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Do you offer customer service for guests who purchase?
Yes! Charm Concierge will handle all customer related issues for your guests that purchase with us.
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What if a guest requests a refund?
For guests, they can request exchanges for damaged goods due to no fault of their own. Under certain circumstances, merchandise store credits can be provided.